In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 02, 2026 - 10:00 CST
Scheduled - Please be advised of an upcoming scheduled planned maintenance event affecting US.PHX15(Phoenix) Data Center:
📅 Date: 02/02/2026 - 02/16/2026
⏰ Time: 8:00 AM - 6:00 PM CST
📍 Location: Phoenix
🔧 Affected Services: CPBG Gen No Load Run CMOP
⚠️ Expected Impact: No customer equipment will be impacted at the server rack level, though redundancy will be reduced during the work.
What’s Happening?
Digital Realty will be performing planned maintenance under case number CS3839615 at the US.PHX15 site. The maintenance will involve a CPBG Gen No Load Run CMOP. The work is categorized with a low risk level, but it is classified as medium impact (Level 2).
Maintenance Schedule:
Start: Monday, February 2, 2026, 08:00 AM - CST
End: Monday, February 16, 2026, 06:00 PM - CST
There will be no impact to customer equipment at the server rack level, although redundancy will be reduced during the maintenance window.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Feb 2, 202610:00 - Feb 16, 202620:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 02, 2026 - 07:00 CST
Scheduled - Please be advised of an upcoming scheduled planned maintenance event affecting WDW Data Center:
📅 Date: 2/2/2026
⏰ Time: 7AM - 3PM CDT
📍 Location: MDW
🔧 Affected Services: Cooling Tower Inspection
⚠️ Expected Impact: No disruption is anticipated, but the potential exists
What’s Happening?
This Preventative Maintenance will check operation of cooling towers.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership.
Chris Nichols
Feb 2, 202607:00-15:00 CST
Austin (AUS01)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Charlotte (CLT01)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Chicago (MDW)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Chicago (ORD)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Cleveland (CLE)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Iceland (KEF)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Jacksonville (JAX)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Jakarta (CGK)
Operational
90 days ago
100.0
% uptime
Today
Internet Connecvtivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Middletown (IAD)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
San Diego (SAN)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
San Jose (SJC)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Seattle (SEA)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Phoenix (PHX)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Please be advised of an upcoming scheduled planned maintenance event affecting our Jacksonville (JAX) Data Center:
📅 Date: February 9, 2026
⏰ Time: 7:00 AM – 5:00 PM (Central Time)
📍 Location: Jacksonville, FL
🔧 Affected Services: Facility Infrastructure (Emergency Power / Generator Systems)
⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
TierPoint will perform JAX – Generator Maintenance during the scheduled maintenance window. This work includes a quarterly Level-I inspection of emergency power generation systems and related components per manufacturer recommendations. Activities include fuel and oil sampling, followed by verification of proper operation and functionality.
All actions are fully documented and may involve the use of external vendors.
Throughout the maintenance window, the location will retain full functionality, and no customer service impact is expected.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm work is underway. ✅ Completion Notification (“All Clear”) – Sent once maintenance is complete and all services are confirmed operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out:
⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
TierPoint will perform JAX – HVAC Maintenance during the scheduled maintenance window. This work includes quarterly visual inspections, cleaning, adjustment, and verification of proper operation and functionality of Heating, Ventilation, and Air Conditioning (HVAC) systems and related components in production.
At various intervals, components such as variable frequency drives (VFDs), belts, fuses, filters, and humidification/dehumidification systems may be replaced or upgraded per manufacturer recommendations. All activities are fully documented and may involve the use of external vendors.
Throughout the maintenance window, the location will retain full functionality, and no customer service impact is expected.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm work is underway. ✅ Completion Notification (“All Clear”) – Sent once maintenance is complete and all services are confirmed operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out:
Please be advised of an upcoming scheduled planned maintenance event affecting our MDW Data Center:
📅 Date: February 16, 2026 – February 20, 2026 ⏰ Time: 7:00 AM CST – 3:00 PM CST 📍 Location: MDW (Chicago, IL) 🔧 Affected Services: This Preventative Maintenance applies to all site transfer pairs and PLC controlled switchgear. This is used to verify proper operation and programming of the switchgear unit or transfer pair. ⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
Our CCS data center partner will perform This Preventative Maintenance that will apply to all site transfer pairs and PLC controlled switchgear. This is used to verify proper operation and programming of the switchgear unit or transfer pair. All circuit card conditions, circuit card revisions, and relay conditions will be checked. The switchgear or transfer pair will also be operated in all modes (manual and automatic). No other maintenance can be conducted at the same time the A-1 is being performed. This maintenance will have an internal notification and will be performed by qualified CCS data center partner staff or Qualified Vendor.
· Asset Assigned To (Record Type & Equipment Type): Transfer Device, Switch Gear
· How to Schedule (1-to-1, Group, Route): 1-to-1
· Should Customer Be Notified: Yes
· Worked Performed by: Qualified Vendor
Annual inspection will include the following:
· Isolate or Bypass switchgear to allow equipment to be de- energized and inspected if alternate means of powering critical load is available.
· If isolation or bypass is not available complete a visual inspection
· Verify all control panel or indicating lamps are operating properly.
· Clean and inspect the interior of the switchgear and panel boards.
· Inspect interior for moisture or signs of wetting.
· Record the date code for any system batteries. If batteries are older than 2 years old, replacement will be considered at next inspection.
· Inspect all insulating parts for cracks or discoloration due to excessive heat.
· Perform BAS equipment alarms audit and compare to standard alarms list in the Alarm and Monitoring SOP. Record any deficiencies or discrepancies.
· Verify all alarms are received in the BAS and identified with correct Alarm Message and Message Distribution per the alarm and Monitoring SOP. Record any deficiencies or discrepancies.
Our team will actively monitor the situation and remain in contact.
How You’ll Be Notified On The Day Of Planned Maintenance:
✅ 1 day before maintenance – Reminder notification ✅ 1 hour before maintenance – Final notification ✅ After completion – "All Clear" message
Need Help? Should you have any concerns, please reach out: 📧 support@cirrascale.com Thank you for your understanding and continued partnership. Posted on
Jan 17, 2026 - 22:30 CST
⚠️ Expected Impact: No impact expected and redundancy available, however, potential exists.
What’s Happening?
Digital Realty will be performing planned maintenance under case number CS3898661 in the US.PHX15 site. The maintenance will involve a CMOP-Annual Backflow Preventers APM. The work is categorized as low risk and classified as low impact (Level 1)
Maintenance Schedule:
Start: Monday, February 16, 2026, 07:00 AM - CST
End: Monday, February 20, 2026, 07:00 PM - CST
There will be No impact expected and redundancy available; however, potential exists.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com Posted on
Jan 27, 2026 - 23:19 CST
Past Incidents
Feb 2, 2026
Unresolved incidents: PHX-CCS Maintenance Notification-CPBG Gen No Load Run CMOP- February 2nd, 2026 - February 16th 2026, 8:00 AM - 6:00 PM CST, MDW - CCS Maintenance Notification - Quarterly Cooling Tower Inspection - (2/2/2026 | 7:00AM - 3:00PM CDT).
Completed -
The scheduled maintenance has been completed.
Jan 31, 12:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 04:00 CST
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting MDW01 Data Center:
📅 Date: 1/31/2026
⏰ Time: 4:00AM - Noon CDT
📍 Location: MDW01
🔧 Affected Services: Preventative Maintenance will check operation of HVAC equipment
⚠️ Expected Impact: No disruption is anticipated, but the potential exists
What’s Happening?
Preventative Maintenance will check operation of HVAC equipment to include air handling units (AHU’s), computer room air conditioners (CRAC’s), computer room air handlers (CRAH’s), fan coil units (FCU’s) and condensing units. It will also require the change of belts, pressure wash condensers as required.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership. Chris Nichols
Jan 1, 17:28 CST
Please be advised of an upcoming scheduled planned maintenance event affecting our MDW Data Center:
📅 Date: December 31, 2025 – January 30, 2025 ⏰ Time: 6:00 AM CST – 2:00 PM CST 📍 Location: MDW (Chicago, IL) 🔧 Affected Services: This Preventative Maintenance will check operation of pumping packages. It will also require a test of the cooling loops. ⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
Our CCS data center partner will perform this Preventative Maintenance and will check operation of HVAC pumping packages. It will also require a test of the cooling loops. This maintenance will have an internal notification and will be performed by qualified CCS data center partner staff or Qualified Vendor.
· Asset Assigned To (Record Type & Equipment Type): Pump
· How to Schedule (1-to-1, Group, Route): Group
· Should Customer Be Notified: Yes
· Worked Performed by: Qualified CCS Data Center staff
Annual inspection includes the following:
· All steps performed in quarterly inspection.
· Test changeover operation of pump package.
· Check for proper voltage and amperage draw on pump motors.
· Check electrical connections (tighten as necessary), contacts and fuses.
· Check coolant loop expansion tanks for correct operating pressures.
· Check coolant loop make up tank and pump operation.
Our team will actively monitor the situation and remain in contact.
How You’ll Be Notified On The Day Of Planned Maintenance:
✅ 1 day before maintenance – Reminder notification ✅ 1 hour before maintenance – Final notification ✅ After completion – "All Clear" message
Need Help? Should you have any concerns, please reach out: 📧 support@cirrascale.com Thank you for your understanding and continued partnership.
Dec 2, 07:07 CST
Completed -
The scheduled maintenance has been completed.
Jan 30, 14:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 06:00 CST
Scheduled -
Dear Customer,
Please be advised of an upcoming scheduled planned maintenance event affecting our MDW (Chicago) Data center:
📅 Date: Dec 31, 2025 – Jan 30, 2026 ⏰ Time: 6:00 AM CST – 2:00 PM CST 📍 Location: MDW (Chicago)
🔧 Affected Services:
CH2 CH2-DWP-03
⚠️ Expected Impact: No impact anticipated
What’s Happening? This Preventative Maintenance will check operation of HVAC pumping packages. It will also require a test of the cooling loops. This maintenance will have an internal notification and will be performed by CCS Data Center Partners.
Annual inspection includes the following:
· All steps performed in quarterly inspection.
· Test changeover operation of pump package.
· Check for proper voltage and amperage draw on pump motors.
· Check electrical connections (tighten as necessary), contacts and fuses.
· Check coolant loop expansion tanks for correct operating pressures.
· Check coolant loop make up tank and pump operation.
How You’ll Be Notified On The Day Of Planned Maintenance: ✅ 1 day before maintenance – Reminder notification ✅ 1 hour before maintenance – Final notification ✅ After completion – "All Clear" message Need Help? Our team will actively monitor the situation and remain in contact. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Dec 7, 07:48 CST
Completed -
The scheduled maintenance has been completed.
Jan 29, 20:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:00 CST
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting JAX01(Jacksonville) Data Center:
📅 Date: 01/29/2026 - 01/29/2026
⏰ Time: 6:00 AM - 6:00 PM CST
📍 Location: JAX, FL (Jacksonville)
🔧 Affected Services: Electrical Capacity Expansion ⚠️ Expected Impact: No impact expected, but the potential exists
What’s Happening?
TierPoint will perform an electrical capacity expansion at our Jacksonville, FL (JAX) facility. This work involves adding electrical components to the emergency power infrastructure and may include the use of external vendors. The location will retain full functionality during the maintenance, with no anticipated impact to customer services.
Maintenance Schedule:
Thursday, January 29, 2026, 6:00 AM - 6:00 PM CST
There is no expected impact on customer services during this period. But the potential exists.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership.
Jan 27, 02:34 CST
Completed -
The scheduled maintenance has been completed.
Jan 27, 10:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:00 CST
Scheduled -
Scheduled power maintenance at the Charlotte - 4, NC facility, focusing on the inspection and maintenance of Automatic Transfer Switches (ATS) and Primary Logic Controllers (PLC). The maintenance includes cleaning, adjustments, software upgrades, and verification of critical infrastructure functionality. During this process, the facility’s power will be switched between utility and generator.
Maintenance Schedule:
Day 1: Tuesday, January 27, 2026, 9:00 PM - 5:00 AM CST
Day 2: Wednesday, January 28, 2026, 08:00 AM - 4:00 PM CST
There is no expected impact on customer services during this period. But the potential exists.
Jan 15, 16:46 CST