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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 2026 - 06:00 CDT
Scheduled - Please be advised of an upcoming scheduled planned maintenance event affecting our MDW01 (Chicago) Data center:
π Date: 07/20/2026 β 07/24/2026
β° Time: 6:00 AM CST β 14:00 PM CST
π Location: MDW01 (Chicago)
π§ Affected Services: CH2 18-Q-1
Risk: There is no projected customer impact due to this maintenance
Maintenance Type: Scheduled Maintenance
Reason for Work: CH2 18-Q-1
Risk Mitigation: Trained personnel with approved maintenance procedures will leverage best practices to perform this maintenance item. Back out procedures will be reviewed during pre-maintenance brief.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Jul 20, 202606:00 - Jul 24, 202614:00 CDT
Risk Mitigation: Trained personnel with approved maintenance procedures will leverage best practices to perform this maintenance item. Back out procedures will be reviewed during pre-maintenance brief.
This Preventative Maintenance will verify the condition of the Lithium-Ion (Li-Ion) battery strings. Per IEEE guidelines, battery maintenance should be performed with the battery string online.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Jun 29, 202604:00 - Jul 29, 202612:00 CDT
Austin (AUS01)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Charlotte (CLT01)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Chicago (MDW)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Chicago (ORD)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Cleveland (CLE)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Iceland (KEF)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Jacksonville (JAX)
Operational
90 days ago
99.99
% uptime
Today
Internet Connectivity
Operational
90 days ago
99.99
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Post-Maintenance Notice β Cogent Work Order
Operational
90 days ago
100.0
% uptime
Today
Jakarta (CGK)
Operational
90 days ago
100.0
% uptime
Today
Internet Connecvtivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Middletown (IAD)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
San Diego (SAN)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
San Jose (SJC)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Seattle (SEA)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Phoenix (PHX)
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Paris (OTY01)
Operational
90 days ago
100.0
% uptime
Today
As-A-Service Connectivity
Operational
90 days ago
100.0
% uptime
Today
Cooling Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Power Infrastructure
Operational
90 days ago
100.0
% uptime
Today
Internet Connectivity
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Expected Impact: A brief service interruption of up to 120 minutes may occur during the maintenance window.
Whatβs Happening? Scheduled fiber splicing work will be performed on the network infrastructure. During the maintenance window, a brief interruption to network connectivity of up to 120 minutes may occur.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership. Posted on
Jul 14, 2026 - 17:25 CDT
Please be advised of an upcoming scheduled planned maintenance event affecting our MDW01 (Chicago) Data center:
π Date: 07/27/2026 β 07/31/2026
β° Time: 8:00 AM CST β 17:00 PM CST
π Location: Charlotte - 4, NC
π§ Affected Services: No Impact Expected
Risk: Medium
Maintenance Type: Scheduled Maintenance
Reason for Work: CL4 - Generator Maintenance
Risk Mitigation: Trained personnel will perform CL4 - Generator Maintenance on the above-mentioned date and time which includes: The annual, multi-day, load bank testing and level-II inspection of the emergency power generation systems and related components comprising of oil and filter changes followed by the verification of proper operation and functionality. The actions involved are fully documented and may include the use of external vendors.
The maintenance activities will be conducted during the following days:
Day 1 - Monday, July 27, 2026 Day 2 - Tuesday, July 28, 2026 Day 3 - Wednesday, July 29, 2026 Day 4 - Thursday, July 30, 2026 Day 5 - Friday, July 31, 2026
The windows will be open between 08:00 hrs. - 17:00 hrs. ET
During this activity, the location(s) will retain full functionality through the duration of the maintenance and there is no anticipated impact to customer services. How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com Posted on
Jul 16, 2026 - 09:35 CDT
Expected Impact: A brief service interruption of up to 120 minutes may occur during the maintenance window.
Whatβs Happening? Scheduled Network Equipment Upgrade work will be performed on the network infrastructure. During the maintenance window, a brief interruption to network connectivity of up to 120 minutes may occur.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership. Posted on
Jul 16, 2026 - 11:43 CDT
Completed -
The scheduled maintenance has been completed.
Jul 20, 07:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 14, 17:13 CDT
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting our MDW01 (Chicago) Data center:
π Date: 07/17/2026 to 07/20/2026
β° Time: 6:00 PM CDT to 7:00 AM CDT
π Affected Service: MyCoreSite Customer Portal
β οΈ Expected Impact: The MyCoreSite customer portal will be unavailable during the maintenance window. Emergency support will remain available through our Operations Support Center. Non-essential requests submitted during the maintenance window will be processed after the maintenance is complete.
What's Happening? Scheduled maintenance will be performed to upgrade and enhance the MyCoreSite customer portal.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Jul 14, 16:26 CDT
Completed -
The scheduled maintenance has been completed.
Jul 10, 22:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 CDT
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting SAN Data Center:
π Date: July 10th to July 10th
β° Time: 20:00 PM CDT to 22:00 PM CDT
π Location: San Diego
π§ Affected Services: Readers connectivity
β οΈ Expected Impact: There maybe a brief, temporary interruptions to readers connectivity during this period.
Whatβs Happening?
CCS Engineering Team will be performing a VC replacement maintenance on our networking infrastructure as part of our ongoing commitment to ensuring the continuous stability and performance of our services.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership.
Completed -
The scheduled maintenance has been completed.
Jul 7, 16:02 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 07:01 CDT
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting Charlotte Data Center:
π Date: 07/07/2026
β° Time: 7:00AM to 4:00 PM CDT
π Location: Charlotte
π§ Affected Services: During this activity, the location(s) will retain full functionality through the duration of the maintenance and there is no anticipated impact to customer services.
β οΈ Expected Impact: - No Impact Expected
Whatβs Happening?
The purpose of this message is to inform our customers of an upcoming scheduled maintenance in our Charlotte - 4, NC facility.
TierPoint will perform CL4 - STS / PDU Maintenance on the above-mentioned date and time which includes: The annual inspection of the Static Transfer Switches and related components comprising of cleaning, visual inspection, recording of voltage and temperature readings, making necessary adjustments, transferring to and from alternate power sources and the verification of proper operation and functionality of the equipment. The actions involved are fully documented and may include the use of external vendors.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership.
Sai Kiran Addetla Network Operations Center Technician Cirrascale Cloud Services
Jun 26, 02:03 CDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 16:01 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 07:01 CDT
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting Charlotte Data Center:
π Date: 07/07/2026
β° Time: 7:00AM to 4:00 PM CDT
π Location: Charlotte
π§ Affected Services: During this activity, the location(s) will retain full functionality through the duration of the maintenance and there is no anticipated impact to customer services.
β οΈ Expected Impact: - No Impact Expected
Whatβs Happening?
The purpose of this message is to inform our customers of an upcoming scheduled maintenance in our Charlotte - 4, NC facility.
TierPoint will perform CL4 - STS / PDU Maintenance on the above-mentioned date and time which includes: The annual inspection of the Static Transfer Switches and related components comprising of cleaning, visual inspection, recording of voltage and temperature readings, making necessary adjustments, transferring to and from alternate power sources and the verification of proper operation and functionality of the equipment. The actions involved are fully documented and may include the use of external vendors.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership.
Sai Kiran Addetla Network Operations Center Technician Cirrascale Cloud Services
Jun 26, 02:03 CDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 16:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 07:00 CDT
Scheduled -
Please be advised of an upcoming scheduled planned maintenance event affecting Charlotte Data Center:
π Date: 07/07/2026
β° Time: 7:00AM to 4:00 PM CDT
π Location: Charlotte
π§ Affected Services: During this activity, the location(s) will retain full functionality through the duration of the maintenance and there is no anticipated impact to customer services.
β οΈ Expected Impact: - No Impact Expected
Whatβs Happening?
The purpose of this message is to inform our customers of an upcoming scheduled maintenance in our Charlotte - 4, NC facility.
TierPoint will perform CL4 - STS / PDU Maintenance on the above-mentioned date and time which includes: The annual inspection of the Static Transfer Switches and related components comprising of cleaning, visual inspection, recording of voltage and temperature readings, making necessary adjustments, transferring to and from alternate power sources and the verification of proper operation and functionality of the equipment. The actions involved are fully documented and may include the use of external vendors.
How Youβll Be Notified:
β Initial Notification β Sent upon scheduling of the upcoming maintenance work. β 1-Hour Reminder β A reminder notification is sent one hour before the start of the maintenance window. β Start Notification β Issued at the beginning of the maintenance to confirm that the work is underway. β Completion Notification ("All Clear") β Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: π§ support@cirrascale.com
Thank you for your understanding and continued partnership.
Sai Kiran Addetla Network Operations Center Technician Cirrascale Cloud Services
Jun 26, 02:03 CDT