Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 29, 2026 - 08:00 CST
Scheduled
Please be advised of an upcoming scheduled planned maintenance event affecting JAX01(Jacksonville) Data Center:
📅 Date: 01/29/2026 - 01/29/2026
⏰ Time: 6:00 AM - 6:00 PM CST
📍 Location: JAX, FL (Jacksonville)
🔧 Affected Services: Electrical Capacity Expansion ⚠️ Expected Impact: No impact expected, but the potential exists
What’s Happening?
TierPoint will perform an electrical capacity expansion at our Jacksonville, FL (JAX) facility. This work involves adding electrical components to the emergency power infrastructure and may include the use of external vendors. The location will retain full functionality during the maintenance, with no anticipated impact to customer services.
Maintenance Schedule:
Thursday, January 29, 2026, 6:00 AM - 6:00 PM CST
There is no expected impact on customer services during this period. But the potential exists.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership.