Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2025 - 07:00 CST
Scheduled
Add Planned Maintenance Template here
Dear Customer,
Please be advised of an upcoming scheduled planned maintenance event affecting Charlotte Data Center:
Day 1 - Monday, November 3, 2025 Day 2 - Tuesday, November 4, 2025 Day 3 - Wednesday, November 5, 2025 Day 4 - Thursday, November 6, 2025 Day 5 - Friday November 7, 2025
The windows will be open between 07:00 AM - 4:00 PM CDT
📍 Location: Charlotte - 4, NC
🔧 Affected Services: UHD Cabinets (Phase 3 and 4)
⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
CL4 - Mechanical Maintenance - UHD Cabinets (Phase 3 and 4) on the above-mentioned date and time which includes: The multi-day activities associated with the changing of water flow by valve operation, isolation and tapping of existing chilled water lines, along with the verification of proper operation and functionality of the flow of water in the affected cabinets. The actions involved are fully documented and may include the use of external vendors.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership.