Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 11, 2025 - 07:00 CST
Scheduled
Dear Customer, Please be advised of an upcoming scheduled planned maintenance event affecting our JAX01 (Jacksonville, FL) Data Center: 📅 Date: November 11, 2025 – November 11, 2025 ⏰ Time: 07:00 PM CST – 5:00 PM CST 📍 Location: JAX (Jacksonville, FL) 🔧 Affected Services: HVAC Maintenance
⚠️ Expected Impact: No disruption is anticipated, but the potential exists. What’s Happening?
Our CSS Partner will perform JAX - HVAC Maintenance on the above-mentioned date and time which includes: The quarterly visual inspection, cleaning, adjustment, and verification of the proper operation and functionality of the Heating, Venting, and Air Conditioning systems and related components in production. At various intervals, variable frequency drives (VFDs), belts, fuses, filters, and humidification/dehumidification technologies are replaced or upgraded per manufacturer recommendations. The actions involved are fully documented and may include the use of external vendors.
How You’ll Be Notified: ✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational. Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com 📌 Jira Ticket: CGS-2485
Thank you for your understanding and continued partnership.