Please be advised of an upcoming scheduled planned maintenance event affecting our Jacksonville (JAX) Data Center:
📅 Date: February 9, 2026
⏰ Time: 7:00 AM – 5:00 PM (Central Time)
📍 Location: Jacksonville, FL
🔧 Affected Services: Facility Infrastructure (Emergency Power / Generator Systems)
⚠️ Expected Impact: No disruption is anticipated, but the potential exists.
What’s Happening?
TierPoint will perform JAX – Generator Maintenance during the scheduled maintenance window. This work includes a quarterly Level-I inspection of emergency power generation systems and related components per manufacturer recommendations. Activities include fuel and oil sampling, followed by verification of proper operation and functionality.
All actions are fully documented and may involve the use of external vendors.
Throughout the maintenance window, the location will retain full functionality, and no customer service impact is expected.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm work is underway. ✅ Completion Notification (“All Clear”) – Sent once maintenance is complete and all services are confirmed operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: