Please be advised of an upcoming scheduled planned maintenance event affecting Charlotte Data Center:
📅 Date: 12/08/2025
⏰ Time: 7 AM - 4PM
📍 Location: Charlotte
🔧 Affected Services: Cooling
⚠️ Expected Impact: No disruption is anticipated, but the potential exists
What’s Happening?
TierPoint will perform CL4 - Mechanical Maintenance - UHD Cabinets (Phase 5) on the above-mentioned date and time which includes: The multi-day activities associated with the changing of water flow by valve operation, along with the verification of proper operation and functionality of the flow of water in the affected cabinets. The actions involved are fully documented and may include the use of external vendors.
How You’ll Be Notified:
✅ Initial Notification – Sent upon scheduling of the upcoming maintenance work. ✅ 1-Hour Reminder – A reminder notification is sent one hour before the start of the maintenance window. ✅ Start Notification – Issued at the beginning of the maintenance to confirm that the work is underway. ✅ Completion Notification ("All Clear") – Sent once maintenance is complete and all services are confirmed to be operational.
Our team will actively monitor the situation and remain in contact with the CCS Data Center Partner. Should you have any concerns, please reach out: 📧 support@cirrascale.com
Thank you for your understanding and continued partnership.
Chris Nichols
Posted Dec 04, 2025 - 21:38 CST
This scheduled maintenance affects: Charlotte (CLT01) (Internet Connectivity).